Terms of service
These terms apply when you use Rebate Ready Proposals (“we,” “us”) to prepare proposals for your heat pump jobs. By sending us a job or paying for a plan, you agree to them.
What we provide
We prepare draft proposals from the information you send, in your branding, usually within 24 hours. Monthly plans include the extra services described on our pricing page.
Your review and responsibility
- Every proposal is a draft until you approve it. You are responsible for reviewing it and for everything you send to your customers.
- Proposals rely on the information you provide. You confirm you have the right to share your customers’ information with us for this purpose.
- You remain responsible for system design, sizing, equipment selection, pricing, permits and installation.
Rebates and estimates
Rebate, loan, cost and savings figures are estimates based on program rules and assumptions at the time of writing. Mass Save and its sponsoring utilities decide final rebate eligibility and amounts. We are not affiliated with Mass Save or any utility.
Payment and cancellation
- Your first proposal is free.
- Per-proposal pricing is charged for each proposal you approve.
- Monthly plans are billed in advance each month and renew until you cancel. Setup fees are non-refundable once setup is complete. You can cancel anytime, effective at the end of the current billing month.
Limits on liability
To the extent the law allows, our total liability for any claim relating to the service is limited to the amount you paid us in the three months before the claim. We are not liable for lost profits or indirect losses, including rebates that are reduced or denied.
Changes
We may update these terms. If we make a material change, we’ll email active customers before it takes effect.
Governing law
These terms are governed by the laws of the Commonwealth of Massachusetts.